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- The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 working days from receipt of the products.
The Customer may exercise the right of withdrawal, within the aforementioned deadline by written notice at the LOVE TIFFANI SHOP headquarters as per art. 4, to be sent by registered letter with acknowledgment of receipt or by telegram.
- The Customer who intends to exercise the right of withdrawal must return the products to the address indicated on the invoice, following the instructions contained therein, within 30 days of receipt of the products. According to Article 55, second paragraph, of the Consumer Code, the Customer will not have the right of withdrawal in the following cases: supply of personalized or made to measure products, or products which by their very nature, cannot be returned or are liable to deteriorate or change quickly.
- The costs of returning the products are charged to the Customer. LOVE TIFFANI SHOP will return, within 30 days from the date of receipt of the products by the Customer: (i) the full price paid by the Customer in case of return of the product complete with all its parts and functions; or (ii) the part of the price equivalent to the product actually returned by the Customer who has consumed the product appreciably and / or such as to significantly diminish its value.